IFB Washing Machine Chennai Customer Care Phone Number

Phone Number of IFB Washing Machine Chennai is 96770 44199 /1/ 1800 3000 5678 .
IFB is an Indian home appliances brand marketed by IFB Industries Limited. The IFB Washing Machine Chennai company designs, manufactures and sells a wide range of products including dishwasher, built in hobs, washing machines, air conditioners, cooker hoods, microwave ovens, clothes dryers, refrigerators and many other products. Apart from this, IFB Washing Machine Chennai also provides a full range of modular kitchen, water purifiers, chimneys and fine blanked components. IFB Washing Machine Chennai Industries Limited is doing business through its two main division such as Home Appliances and Engineering divisions.

Contact Number Of IFB Washing Machine Chennai


People or local residents have any question, comment or grievance, they are all intimated to access the hassle free telephone number and ensure to acquire precised resolution.
Call At: 1 (for BSNL and MTNL users)
Call At: 1800 3000 5678 (Other Users)

Official Contact Number for General Inquiries
Phone: 96770 44199

Official Additional Contact Number for Support
Phone: 1/ 1800 3000 5678

Indian Fine Blanks Limited is generally abbreviated as IFB Industries Limited. The IFB Washing Machine Chennai company has its corporate headquarters in Verna Salcete, GOA, India and has divisional offices in Bangalore and Kolkata. IFB Washing Machine Chennai was introduced in 1974 in India. Today, IFB Industries Limited has widespread presence in the country through an exclusive chain of IFB Points, Dealer Stores, IFB Kitchen Stores and Retail Outlets. IFB Washing Machine Chennai also provides customer assistant services through its own 24/7 Customer Care Center.

Career At IFB Washing Machine Chennai


IFB Washing Machine Chennai is an equal opportunity employer that is striven to inclusion and diversity. IFB Washing Machine Chennai also receive affirmative action to furnish employment and advancement chances to all brilliant candidates. IFB Washing Machine Chennai is striven to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Mission Statement Of IFB Washing Machine Chennai


To enhance stack-holder's worth and development by creating and vending high caliber items. products. To thrive astonishing presence is the main concern of IFB Washing Machine Chennai and earns faith of consumers. To become one of the leading home appliances agency in the heart of clients, labors, trade partners and shareholders.

Products Offered By IFB Washing Machine Chennai


IFB Washing Machine Chennai industry vends and sells marvelous, magnificent and advantageous items assists people in numerous ways such as:
  • Washing Machines
  • Clothes Dryers
  • Air Conditioners
  • Microwaves
  • Dishwashers
  • Refrigerators
  • Built-in Ovens & Hobs
  • Chimneys
  • Modular Kitchen



IFB Washing Machine Chennai Address


The address of IFB Washing Machine Chennai is Citi Services No:31, Kodambakkam High Road, Nugambakkam, Chennai-600034, Tamil Nadu, India.

IFB Washing Machine Chennai Email Address


The email address of IFB Washing Machine Chennai is .

IFB Washing Machine Chennai Website


The Website of IFB Washing Machine Chennai is ifbappliances.com.

IFB Washing Machine Chennai Customer Support Service Phone Number


The customer support phone number of IFB Washing Machine Chennai is 96770 44199 /1/ 1800 3000 5678 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of IFB Washing Machine Chennai Service Center and IFB Washing Machine Chennai customer care number is given below. The helpline of IFB Washing Machine Chennai customer care number may or may not be toll free.

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IFB Washing Machine Chennai Phone Number Customer Service

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IFB Washing Machine Chennai Source of Knowledge


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IFB Washing Machine Chennai Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. S.vasantha Kumar CallsMay 12, 2017

Mr. S.vasantha Kumar On Phone To IFB Washing Machine Chennai Service
IFB WASHING MACHINE - MODEL ELITE, 05KG, FRONT LOADING
COMPLAINT: DRYER IS NOT WORKING AFTER WASHING. AFTER SETTING COMMAND, BUT MACHINE DRYER IS NOT CONTINUOUSLY WORKING. IF WE SHAKE THE MACHINE THEN THE MACHINE IS WORKING. NO. 3/1, DR. IQBAL STREET, KARAIKAL
M/PHONE:9969222406.

Reply
Customer care male
Mr. Om Prakash CallsNov 01, 2016

Mr. Om Prakash On Phone To IFB Washing Machine Chennai Service
IFB,

I have purchased IFB front loader washing machine on 30. 10. 16, but till date no representative from IFB turn up for machine installation and demo, my ticket number is 18665640, i personally contacted on IFB customer care toll number also, but no response received. So please arrange to send your representative for machine installation and demo as soon as possible by today on my address mention below:

Address

OmPrakash
30 N. P Flat Narmada Road
Tinplate Golmuri Jamshedpur
Jharkhand 831003
Mob Ni-8797597363

My query is that When IFB person will visit us please specify the date and time because it is already too late as per service IFB has to provide this facility withinh 24 hours after product purchase.

Reply
Customer care female
Ms. Dr.chitraleka CallsJun 28, 2016

Ms. Dr.chitraleka On Phone To IFB Washing Machine Chennai Service
I lodged a complaint in May last week regarding the IFB washing machine. three days after repeated complaint a service person came and told there was problem with the drum and he would come back. On 18 th May another technician came removed all the parts and told only the drum has to be changed will relpace in two days. Even after four days no response. Inspite of repeated callsthere was no proper response. On JUn24 they told me they will fix the problem on 27/ 6/16. So far there is no response. Kindly do something and let me whether they will come and do the repair. Also kindly let me to whom l should talk.

Reply
Customer care female
Ms. IFB Says Jun 30, 2016

Dear chitraleka, Sincere apologies for the inconvinence caused to you, please share your contact details so we can further assist you. Alternatively you can also write us on Com along with the contact details we will help to resolve your issue. Ifb team.

Reply
Customer care male
Mr. Esakkiappan A CallsJun 24, 2016

Mr. Esakkiappan A On Phone To IFB Washing Machine Chennai Service
Hi Team,

I registered my complaint on last Saturday (06/18/16). The person came to repair on (06/21/16), confirmed as board change required. But still now not attended. Please solve the issue as early as possible. Multiple reminders makes the customers to rate bad. Thanks,
Esakkiappan

Mobile: 9445022950
Alternative num : 9884955630.

Reply
Customer care male
Mr. B Gajendiran CallsJun 24, 2016

Mr. B Gajendiran On Phone To IFB Washing Machine Chennai Service
My washing machine is not working, it is under amc
my complaint number is 1102622362 dated 10/06/2016
till date your service engineers not attend this complaint
in Chennai customer care they are giving phone number 9840650843, but several times i calling them, they are not give proper response so kindly rectify this complaint
B Gajendiran
42 kumarappa street, nungambakkam, Chennai 34
phone number 9444136593.

Reply
Customer care male
Mr. P Shanmugam CallsJun 21, 2016

Mr. P Shanmugam On Phone To IFB Washing Machine Chennai Service
I had bought IFB washing machine angular on 08. 10. 2012, this machine was working fine with periodical servicing. However ten days ago it suddenly stopped working, the service engineer informed that the main PCB needs to be replaced. He also he also stated that the spare parts for this particular model are not readily available. Couple of days later i had registered a complaint for the change of the spare part. But i have been told that these parts are not available. I was also suggested to go for exchange. I went and inquired at the showroom in adyar Chennai, where i was told that the old machine would be taken for a mere thousand rupees. Now after having spent 27000 rupees and four years later you want me to spend more money to buy a new machine because you do not have the spare parts.
is this fair. Please i need someone to look into this matter quickly and give a reply

thanks
shanmugam
95000 30540.

Reply
Customer care female
Ms. Piramu V CallsJun 20, 2016

Ms. Piramu V On Phone To IFB Washing Machine Chennai Service
Hello Team,

I am in urgent need of repairing my IFB washing machine. It is working properly until 17th Jun 16 evening, but there is machine is not getting on by next Day. Have registered the complaint on 18Th Jun 16 morning. Please solve the problem as early as possible. Thanks,
Piramu
Contact num: 9445022950, 9884955630.

Reply
Customer care male
Mr. Amudarasan Nv CallsJun 16, 2016

Mr. Amudarasan Nv On Phone To IFB Washing Machine Chennai Service
Dear Sir/Madam,

I received 12 th May, 2016(Ticket No. 1102389414). Representative Mr. Mani called for me, I will give only Demo in the morning. I told I am working as a Principal in Engineering college, So kindly visit my res. After 6. 00pm. Then there is no response. After that again I call to CC and registered again on June 11, 2016(Ticket No. 1102630286). The same Rep. Mr. Mani(7299025616) attend the call and inform the same matter (discussed earlier). Then I received one message on 14 th June 10. 42AM Your Request No. Is closed. Without visiting your representative how you can close? Kindly do the correct procedure and do the needful immediately or I will return back your New IFBWM to Smart furniture and I will change other company products. Thanking You,
Dr. N. V. Amudarasan
9445127093.

Reply
Customer care male
Mr. Pm Patnaik CallsJun 07, 2016

Mr. Pm Patnaik On Phone To IFB Washing Machine Chennai Service
My IFB Washing Machine Senetor six Kg Machine Serial No 92378 is under two yrs AMC with you from 20 Apr 2016 to 19 Apr 2018. I request you to provide services for the following:- (a) Drum making too much abnormal noise and vibrations. (b) Cloths are getting stuck and burnt at times. (c) Additives are not being applied evenly for all cloths. Spots of detergent observed on cloths. Request early repairs please.

Reply
Customer care female
Ms. IFB Says Jun 22, 2016

Dear patnaik, Sincere apologies for the in convinience caused to you, please share your contact details so we can further assist you. Alternatively you can also write us on customer Com along with contact details we will help you to resolve the issue. Ifb team.

Reply
Customer care male
Mr. Devarajan.p CallsJun 07, 2016

Mr. Devarajan.p On Phone To IFB Washing Machine Chennai Service
i'm devarajan residing at 7/6 varadhappan lane, thiruppapuliyur, cuddalore, pin 607002. i had field a compline in koothapakkam ifb service centre about repair of elina washing machine on 27. 05. 2016 but no response still date. the service is very poor, please make arrangements to repair as early as possible. thanking you.

Reply
Customer care male
Mr. Umakanthan.k CallsMay 24, 2016

Mr. Umakanthan.k On Phone To IFB Washing Machine Chennai Service
Dear Sir / Madam
Ref. Ticket no 1102402473 dt. 14. 5. 16
With refernce to the above the local service person atteneded the call and removed and taken one of the inlet valve on 17. 05. 16. Till date the same was not replace with new one by them. Several time i have called him and there is no response from them. Request you to replace the same on urget basis.

Reply
Customer care male
Mr. R Subramanian CallsMay 18, 2016

Mr. R Subramanian On Phone To IFB Washing Machine Chennai Service
i am having one front door washing machine model serenasx serial no 52701. i have put amc on 23. 12. 2015 for two years. now the machine is not running and we are finding it very difficult to wash clothes. kindly send your mechanic immediately to set right it. amc serial no 221516 042464my phone no 94446 55497.

Reply
Customer care female
Ms. IFB Says May 31, 2016

Dear are. Subramanian,

Hope your issue is been resolved. In case you require any further assistance you can contact us on :
Bsnl and mtnl subscriber : 1
Other subscriber : 1800 3000 5678

Email id : Com

We assure you our best service

Ifb team.

Reply
Customer care male
Mr. K.gurumoorthy CallsMay 17, 2016

Mr. K.gurumoorthy On Phone To IFB Washing Machine Chennai Service
Hi, Please do needful. First ticket no-02273392. Motor and hose to be replaced. No response after that. Called call center, they gave another tkt no-1102363846. Still no response. Waiting for past 20 days. We did not expect such a poor response from IFB.

Reply
Customer care male
Mr. Chandrasekar CallsApr 14, 2016

Mr. Chandrasekar On Phone To IFB Washing Machine Chennai Service
Sir, this is regarding washing machine AMC. My ticket number 1102013334. I have complained on 25th March. Your people came and attended the call on 26th March and they told me that drum need to be changed. Ok i accepted. My issue is till now nobody has responded for the complaint. I called your customer service number four times they also telling that my complaint will bee cleared within 24 hours. But many 24 hours has crossed. I want a serious answer from your side. I cannot wait for more than 16th of April. I have given 48 hours to clear my issue. Kindly take immediate step to solve my issue.

Reply
Customer care male
Mr. Paventhan CallsMar 23, 2016

Mr. Paventhan On Phone To IFB Washing Machine Chennai Service
Demo installation not success and trying to charge additional amount for accessories. So I request you take back your product and reimburse the amount. I have not seen such a worst support like this. This will be my final mail here after i am going to approach the consumer court. I am getting tired of contacting you peoples.

Reply
Customer care female
Ms. IFB Says Mar 31, 2016

Dear paventhan, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at Com along with your contact details and we will help resolve your issue. Ifb team.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir
In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. It is very pathetic to express that your service engineer has dismantled my washing machine on 12. 02. 2016 promising that he will replace it with a new motor within a week. Since it is in guarantee (22-3-2013 to 22-3-2017)period. The time taken by your end to replace my motor is unacceptable one. Further, now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. Now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence. Please see that no further delay is caused by your service personnel as he does not seem to be an expert in identifying and rectifying the problem on time.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warrantee period : 23-3-2013 to 22-3-2017.

Reply
Customer care female
Ms. ifb Says Mar 19, 2016

Dear p. S. Sridharan,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
Bsnl & mtnl subscribers: 1
Other subscribers: 1800 3000 5678
Email id: Com

We assure you our best services.

Ifb team.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warranttee period : 23-3-2013 to 22-3-2017

Thank you.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

I would like to bring to your kind notice that your service personnel attended my compliant in the month of February 2016 and found that the washing machine can be put in to use only after replacement of motor. It is very distressing to note that he has not turned back for more than two weeks. I kindly request to take necessary efforts to rectify my washing machine immediately without any further delay. Expecting better service from your end. Name : P. S. Sridharan
Ph. No:9840881466
FRONT LOAD WASHING MACHINE - repair
Model No SBNST
Serial No: 57453
Date of Purchase 23-3-2013
Warrant period 23-3-2013 to 22-3-2017.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 255052
Mr. Samuel Jebaraj A CallsFeb 18, 2016

Mr. Samuel Jebaraj A On Phone To IFB Washing Machine Chennai Service
My complaint tkt number 110452518. Initial complaint registered on 12/jan/2016 for washing machine. AFTER one week called back customer care for details they reply nobody at home (complete lie of course), agreed to send the service rep. By 24-48 hrs. AFTER two WEEK by 26 January called up on customer rep for service rep number and called him for service. He came by 29 January checked cables been damaged by pests and it should be replaced completely. Agreed to service rep demand replaced by tuesday (1/2/2016) as cables out of stock. By 2/2/2016 I called back service rep. About details he revert back to call customer care rep again. Called customer care rep again giving him all the details. He promised to complete service within 24-72 hrs. After ten days by 12/2/2016 we called back customer care rep for details again he promised to complete service within 24-72 hrs as cables out of stock. Again a week has passed by and no details on issues concern. Please revert back to me.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 254613
Mr. Arun Prakash CallsFeb 15, 2016

Mr. Arun Prakash On Phone To IFB Washing Machine Chennai Service
My Mobile Number 9841297723. I have purchased Washing Machine and Chimney in June 2015. I have registered for service on 27. 01. 2016. Your people told service person may contact in 24hrs to 48hrs. Till today no reponse. Still how may 24hrs or 48 hrs to wait. I have called many times on customer care, they are simply asking "tell your ticket number". No other response. While purchasing IFB giving lot of commitments to sell the product and to make us fools. It is very worst scenario and I will never and ever recommend IFB product for any of the people.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 247309
Ms. Sowmya CallsDec 08, 2015

Ms. Sowmya On Phone To IFB Washing Machine Chennai Service
This is Sowmya, My IFB front load washing machine door cant able to close, already raised complain before two days for this, but no response and waist customer numbers nothing is connected, MY cust ID is 3845925 and complaint number -1101154048, Kindly respond after seeing this We are struggling more, kindly take action ASPS. If possible kindly contact my number 9444481203.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 246028
Mr. S.venkateswara Rao CallsNov 26, 2015

Mr. S.venkateswara Rao On Phone To IFB Washing Machine Chennai Service
The service persons who are coming service the machine are demanding that you have install filter although our is good, other wise the valve in the back side will be damamged and main board also will get damaged. If it is true, then why the company which is selling high end machines at rupees 30000/- not installing the same while selling. Please address this cheating by these service personnel for their personal gains.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 242665
Mr. Srinivasan CallsOct 23, 2015

Mr. Srinivasan On Phone To IFB Washing Machine Chennai Service
3959065, 3964385 this is my customer ID front load IFB washing machine. My machine is under AMC. I make call and register no one can attend the service. I feel IFB is poor customer Service. Machine is good, but customer service reliable is very poor.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 236614
Mr. Vinayakam CallsAug 27, 2015

Mr. Vinayakam On Phone To IFB Washing Machine Chennai Service
I am using IFB washing machine last five years. Last three month before repair expense near 10000(ten thousand). Last 15 days before 1000 repair expense. On the day to in this time not working. Your company staff told we want time four days. But up to today not working washing machine. I am do not like your IFB machine and your staff response. I am broken the washing machine bus stand on few days thank you sir by dr k. S. Vinayakam . Erode. My cell number 9842930667.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 229678
Mr. Arputharaj CallsJun 04, 2015

Mr. Arputharaj On Phone To IFB Washing Machine Chennai Service
Purchased IFB 6. five kg Senorita Aqua SX F/L Washing machine from Chandra Traders, Selaiyur, Chennai 73 vide bill No. 5/1219/15-16 dated 1. 6. 2015, NOT GOT THE PERSON FOR DEMO EVEN AFTER FOUR DAYS. THIS IS BAD STATE OF AFFAIRS WITH THE GREAT IFB. VERY POOR CUSTOMER SUPPORT. WE MADE A MISTAKE BY Switching from LG to IFB. I am sending back the machine to the shop. The IFB losts its image. Very lethargic attitude of the seller and the producer. Bad company with out any concern for the Customers.

IFB Washing Machine Chennai Phone Number Customer Care Service
Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 226081
Mr. S. Arulmozhi CallsApr 19, 2015

Mr. S. Arulmozhi On Phone To IFB Washing Machine Chennai Service
My customer ID is 865320. My ticket number is 1100262006. Customer Name: S. Arulmozhi . Sanorita plus model. I already booked complaint through your ifb customer care number 18604255678. I already called two times. The Ifb person came and did the repair work. But again and again problem arising. The machine takes water, but the drum is not running. Please sent me a person to solve the problem correctly. Thanks, With Warm Regard, S. Arulmozhi No. 183, Avvai Shanmugam Salai, Gopalapuram, Chennai - 600 086. Cell No. 979680297.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 222699
Mr. Prince CallsMar 21, 2015

Mr. Prince On Phone To IFB Washing Machine Chennai Service
I raised a complaint number is 1100191333 for water leakage and drum noise. The service person came today and checked my washing machine. He tightened the coin filter compartment to the maximum extent. Then he could not unscrew the filter and used a ring which broke the filter. Again he tightened the fiter so that nobody can unscrew it. He asked me to pay for a new filter and spoke in a rude manner. He looked like a rogue and he do not have basic knowledge of service. IFB service is very worst and eccentric. They not all do any service in warranty period. IFB is such a asshole.

Reply
Customer care female
Ms. rajalakshmi venkates CallsFeb 24, 2015

Ms. rajalakshmi venkates On Phone To IFB Washing Machine Chennai Service
My complaint number is 1100104804 date 18/02/2015 with the customer care centre.The complaint was that the machine was not sucking soap and water not draining.The service people came and attend the complaint and replace the pump which was replaced in October 2014.The machine lock was perfectly fine and I had no complaint against it.But the service engineer roughly mishandled the lock and broke it in front of me and smartly wanted to replace it and charge it but i objected to it.Now the machine is running without the lock.Now you tell me who is responsible for these technical irresponsibility and carelessness.I want you to look into this matter and justify the engineers negligence.

Reply
Customer care female
Ms. Alphin MS CallsJan 19, 2015

Ms. Alphin MS On Phone To IFB Washing Machine Chennai Service
Dear sir, I am using IFB Senator washing Machine for the past four years. From 7 October 2014, I have got problems in my washing machine. I have done complaint many times. The complaints number are 1100010136, 12045727, 12045727, 11997592, 11947419, 11923106, 118222243, 11808174. But each time the serviceman comes, they are unable to solve the problem. They have changed the small circuit board once, but still the problem is persisting. Today a service man came and demanded Rs 3700 for repairing since the warranty period is over. But I have been asking to clear the problem since October 2014. But now they have found the mistake and charging huge amount for repair. This is unsatisfactory as the serviceman was dragging till my warranty expires. Please take necessary action. Mobile numbers of service persons came are 8939971144, 9043013008, 9043013015, 904013017, 9043013019. I did not expect this from a famous company like IFB.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 210549
Mr. B.anand Kumar CallsDec 29, 2014

Mr. B.anand Kumar On Phone To IFB Washing Machine Chennai Service
IFB washing machine door sensor problem from the date of the demo given by service person / they told to press the door for long time to work. But its not working properly. There are five service person has come and can't able to solve the problem. Date of purchased 20/01/2014. Price - 24000/ company Vasanth and co MTH road Padi, Chennai 600050 / ist service person - Deva IFB - 8344468187/ second service person sathish Kumar IFB - 9940391582 / IFB manager - siva 9840162001 / the next service man refuse to give his number. Before i give this machine to consumer court kindly take action regarding this. Anand Kumar from Chennai my number - 8807124428 thank you. After the last service man came machine is not even starting.

Reply
Customer care male
Mr. P.vengatesan CallsDec 26, 2014

Mr. P.vengatesan On Phone To IFB Washing Machine Chennai Service
My name is P. Vengatesan. My machine is not working properly. It was sold out on 7/04/2007. The model is senorita plus SI. No. 79805. The clothes are not washed properly. This problem is for the past three years. So i want you to take necessary actions or else you can offer me with a new machine. For contacts please call 9994805519.

Reply
Customer care female
Ms. Vanitha Ramasamy CallsDec 16, 2014

Ms. Vanitha Ramasamy On Phone To IFB Washing Machine Chennai Service
Complain number is 11984372, date 6/12/2014, one of the technicians turned up and inspected ifb washing machine purchased in 2011. The technician told us that he would turn up the next monday to complete the job and is yet come to us. I was in touch with the local as well as the main customer care centre of ifb. I was asked to contact one mrs. Rajeswari with the phone number . She gives me different versions every time. Mr. Roshan the senior most technician would come on 14th dec 2014, and he never turned up. She has also informed that as though the job has already done. The latest, she says that there no spares and drums and they could attend the job in the coming thursday, the 18th december 2014. I am not sure when they would rectify the machine? I read the comments online on ifb washing machines only now and understand that the service is the poorest. I realise that i made a mistake in buying the ifb washing machine? Really disappointed.

Reply
Customer care female
Ms. Mrs S Thomas CallsDec 11, 2014

Ms. Mrs S Thomas On Phone To IFB Washing Machine Chennai Service
My washing machine is not working. Water is leaking. Still to be rectified. I first registered a complaint refer ticket number 11888865 on the 2nd of November 2014. A service e personnel came, but problem is not rectified. Many calls were made to service center at Pammal, but of no use. A second complaint was made and registered on 14 November reference Ticket number 11920980. No one attended. A third complaint was give for the same problem reference Ticket no11992851 on the nine December Still no response. We have mad innumerable call to the local service office tel no . We are going through severe hardship with IFB washing machine and its service. Please look into this urgently.

Reply
Customer care male
Mr. Sudhakar CallsDec 10, 2014

Mr. Sudhakar On Phone To IFB Washing Machine Chennai Service
I have an IFB washing machine and taken AMC for two years. Worst AMC service. I have made an complaint and the complaint number 11940016 as per the service engineer parts has to be changed it will take ten days. After ten days we were calling him he didn't come, When we were out of station he called us we asked him to come after three days,, but he didn't come, when we checked with customer care complaint has been closed and then we made an complaint on 3/12/14 and informed the service engineer Sathya 8148281774 he told he will come and fix by three pm until now he didn't come and fix the issue, he his not picking the call also. Again I called the customer care on 6-12-14 they asked me to talk to the manager Nandakumar 8939868685 his mobile is switched off. I do not know what to do now and my AMC money is waste. This is the 3rd time it's happening to me after taking the AMC. After taking the money in the name of AMC they do not care about the customer. Very very worst AMC service.

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Customer care male
Mr. M.yunus CallsNov 26, 2014

Mr. M.yunus On Phone To IFB Washing Machine Chennai Service
I book a complaint on 4/11/2014 complaint number 11894459 Regarding My IFB DIGITAL 5. 5kg. Door problem. But till today (26/11/2014) my problem was not solved. Today I came to know that even without my knowledge the complaint was closed. So I booked a new complaint and the number is 11952032. This is not the first time I am experiencing such a difficulty. Each and every time when I book a complaint the service personal is taking their own time to clear my fault. When I contacted the service in-charge their reply is very irresponsible. Some times they said spare parts not available and some times manpower shortage and so on. These problems discourage me to go for IFB product.

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Customer care male
Mr. M.yunus CallsNov 26, 2014

Mr. M.yunus On Phone To IFB Washing Machine Chennai Service
Response from 39004321 is very good. But execution of our complaint is very poor. My complaint number 11894459 was closed without my knowledge and also not completed till today. I booked a new complaint today and number is 11952032. Regarding service IFB is not taking much care. Here after I wont go for IFB product and also discourage my friends and relatives who wish to purchase IFB product. I am using IFB Digital 5. 5kg. Washing machine for the past six years. In this period my machine was not serviced to my full satisfaction even once.

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Customer care male
Mr. P. Chinnakkani CallsNov 22, 2014

Mr. P. Chinnakkani On Phone To IFB Washing Machine Chennai Service
1. Delayed to visit
2. Delayed visit even after second compliant to the call centre. 3. Not visited on the date confirmed by their office. 4. Not visited even though the service person informed he had visited. 5. Visited without informing/confirming their visit. 6. Three service person visited at the odd time. 7. Not even care to check the machine problem. 8. Informed bearing to be changed and not changed, since they did not carry the same. 9. Not given the service report. 10. Did not confirm the date for replacing the bearing and did not inform the availability. 11. After three days of the visit, service person called and informed motor to be replaced. 12. When asked for the service service report, the service person switched off his mobile. 13. Once again asked the service centre executive to send service engineer to check and rectify the problem. No reply from their end.

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Customer care male
Mr. Mohammed CallsNov 03, 2014

Mr. Mohammed On Phone To IFB Washing Machine Chennai Service
For my IFB WASHING washing MODEL number is AW60-205T complain number is 11845532 dated 19/10/2014 and Till to date 3/11/2014. My machine is not repaired and it is kept open by your technician. We are very upset without washing cloth. It is under warranty. Already 15 days are passed today. Whenever, i called technician, he assures that he is coming within ten minutes, but that minutes becomes hours and day is passed. So, again i request you to please clear the fault immediately.
My name is Mohammed Deesawala.
Cell number is 9444818986.

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Customer care female
Ms. V.raji CallsNov 03, 2014

Ms. V.raji On Phone To IFB Washing Machine Chennai Service
We bought one IFB front load washing machine from your dealer Amutha and Co from Tambaram last one year back. Your customer care service people phoned, but not told any cost for their material. They come and put three packet of powders and asked us to pay rupees. 480/- before putting that power they was not told any information. They told only service. But they put some liquid and powder and asked to pay rupees. 500/-what is this ? This is very very worst of this service. So first rectify this. This is very mental sorriness for customers. Very bad service.

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Customer care male
Mr. K. Ganesan CallsOct 28, 2014

Mr. K. Ganesan On Phone To IFB Washing Machine Chennai Service
Dear Sir, My name is Ganesan, my contact number is 9380005710, I have IFB washing machine for UNDER AMC SERVICE, my machine is not working condition, i want service, my address is given below k. Ganesan number 126, Ganapathy street Buvaneswari Nagar, Mettukuppam Nerkundram, Chennai -107. Contact number is 9380005710, 9003232301 thanking you regards K. GANESAN.

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Customer care male
Mr. P Narasimhan CallsOct 18, 2014

Mr. P Narasimhan On Phone To IFB Washing Machine Chennai Service
My IFB washing MC has stopped with noise on 15th of October 2014 morning. I called immediately 18604255678 and booked complaint. My complaint number is 11834130 and customer ID is 1734019. They said my machine will be attended in 24 hours. No body has come to attend the machine till 18th of October 2014 night. Mean while i have again called at the same toll free number and they said they booked a reminder also. No response. My washing machine is under AMC until 28th of March 2015. Let me see what happens at least after this complaint. Please expedite. P Narasimhan Chennai. 9841089070.

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Customer care user complaints

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