WBSEDCL Kolkata Customer Care Phone Number

Phone Number of WBSEDCL Kolkata is +91-33-2 .
WBSEDCL is officially known as West Bengal State Electricity Distribution Company Limited, is renowned as an electricity board operated under the state government. WBSEDCL was formed on 1st of May 1955 and dissolved on 31st of March 2007. The company is engaged in transmission, production and distribution electricity services in the state of West Bengal.

WBSEDCL Kolkata Office Address:

The WBSEDCL Kolkata customer care center or office address is located at the following location:

WBSEDCL Kolkata Office Phone Number:

+91-33-2, for general query and information, kindly contact at this number.

WBSEDCL Kolkata Zone Phone Number:


WBSEDCL Zonal Call Center Phone Numbers

For any information, complaints and requests about WBSEDCL (West Bengal State Electricity Distribution Company Limited), you can call at the following numbers:-

1, for Howrah, Bidhan Nagar, Hooghly, North and South 24 Pgs Districts.

1, for Burdwan and Birbhum regions.

1, for Nadia, Murshidabad and Malda regions.

1, for Darjeeling, Jalpaiguri, Coachbehar, Uttar and Dakshin Dinajpur regions.

1, for Paschim and Purba Medinipur, Bankura, Purulia regions.

1, for theft reporting, kindly call at this number from 6 am to 9 pm.

Office of The Addinal Chief Engineer,
Estate Management Department, Bidyut Bhavan,
A-Block, 3rd Floor, Bidhannagar,
Kolkata-700091, West Bengal, India

Official Website of WBSEDCL Kolkata:

wbsedcl.in, for further and much more information related to WBSEDCL services in Kolkata and other nearest areas, you can visit at official website.

WBSEDCL Kolkata New Connection:

To apply for a new connection in Kolkata, you can also use of official website. The all steps to apply for a new service connection are mentioned at:

Service Network of WBSEDCL

The company is dedicated to provide safe, reliable and affordable electricity services to residential, commercial and industrial customers across the West Bengal. The company has approximately one crore customers with an extensive network of 464 customer care centers throughout the state. Apart from this, WBSEDCL has also more than 53 distribution divisions and 17 regional branch offices across five zones of West Bengal.

WBSEDCL Kolkata Address

The address of WBSEDCL Kolkata is Office of The Addinal Chief Engineer, Estate Management Department, Bidyut Bhavan, A-Block, 3Rd Floor, Bidhannagar, Kolkata-700091, West Bengal, India.

WBSEDCL Kolkata Website

The Website of WBSEDCL Kolkata is wbsedcl.in.

WBSEDCL Kolkata Customer Support Service Phone Number

The customer support phone number of WBSEDCL Kolkata is +91-33-2 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of WBSEDCL Kolkata Service Center and WBSEDCL Kolkata customer care number is given below. The helpline of WBSEDCL Kolkata customer care number may or may not be toll free.

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WBSEDCL Kolkata Phone Number Customer Service

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WBSEDCL Kolkata Source of Knowledge


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WBSEDCL Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sajal Adhikary CallsJun 21, 2016

Mr. Sajal Adhikary On Phone To WBSEDCL Kolkata Service
Regarding the WBSEDCL electricity Bill which we have not received yet for the months period )March2016 to May2016), upto Feb'16 it is paid and regarding that, already tried online to check the DUE bill, but could not open due to Installation number issue I guess. Already I tried all the CC phone numbers for help, but nobody responds to the call. Consumer Id - 332001150
Please help in this regards. Please provide the correct installation number for the above consumer Id so that I can check the bill online and also please send the copy of the bill for months )Mar'16 - May'16) so that I can pay. For further, please send the valid contact number so that for any query, could contact you. My contact detail is given below. Please help as soon as possible.

Customer care male
Mr. Sudip CallsJun 16, 2016

Mr. Sudip On Phone To WBSEDCL Kolkata Service
Power off my address two days before please active the power at jalan complex gate no-1, name sudyash traders and investors Ltd. Consumer id-102598312 our customer care centre domjur.

Customer care male
Mr. Buddhadev chakrabarty CallsJun 12, 2016

Mr. Buddhadev chakrabarty On Phone To WBSEDCL Kolkata Service
Respected sir,
My name is Buddhadev Chakrabarty, and i am a loyal customer of your Bishnupur Sub power Station, P. O-Bishnupur, Dist:-Bankura, pin:-722122. My ID 201561441. My adress is, Moyrapukhur, (near canara Bank Bishnupur Branch), Bishnupur, Bankura, pin:-722122. My contact number is 9735569401. My Complaint is that i repeatedly Complaint by phone to your customer service help line number From 28/05/16 about very low voltage supply and contineous voltage flactuate prob in my house and also in my residencial locality. But unfortunately no action was taken till now. And i am suffering still the same problem. And i also fed up from very rough behaviour of customer service officials. I do not know why i not get the full voltage line after being paid the full amount of bill. Thank u
your unhappy customer
Buddhadev Chakrabarty
Asst. Teacher
phone number is-9735569401.

Customer care male
Mr. Nilkantha Das CallsMay 29, 2016

Mr. Nilkantha Das On Phone To WBSEDCL Kolkata Service
I always pay my electric bill in WBSEDCL online browser. But they don’t have any mobile app. So Please start WBSEDCL mobile app for bill payment and other quaries. It will be easy for us to payment electric bill.

Customer care male
Mr. Gouranga Indra CallsMay 15, 2016

Mr. Gouranga Indra On Phone To WBSEDCL Kolkata Service
Sir our supply from NandanNagar Bazar More transformer. We are faceing most of days in summer, Regular days our phase is out of order or low voltage due to over lode. We are residing at Aurobinda Sarani opp. NandanNagar Govt. Quarters. Now we are requesting you kindly rectify our said problem as early as possible. Thanking you.

Customer care male
Mr. Sudhansu Sekhar Das. CallsMar 02, 2016

Mr. Sudhansu Sekhar Das. On Phone To WBSEDCL Kolkata Service
After physical inspection for meters shifting by sankar babu of rahara gr supply few weeks back self not gtg quotation copy. My local electrician says it is with MR TAPAS MAZUMDAR, contractor. Kindly do needful. Con ID 152017240 and 100412068.

Customer care female
Ms. Mrs Rafika Khatun CallsOct 13, 2015

Ms. Mrs Rafika Khatun On Phone To WBSEDCL Kolkata Service
This is to inform you that I, Mrs Rafika Khatun My con 123093162 (Rajarhat CC)My Electric Bill Amount is Rs. 1754. 00 by online payment. But my Bank has been Debited Rs. 1770. 00 on 8th Oct-15. Why your online payment transaction could not completed? then please return my money back as soon as possible. Please Noted-Merchant Order No-Q55Order No- CTX 37622Order Amount- 1770. 00 INRTransaction Date and Time Oct 8, 2015-11:00:41amThank you.

Customer care male
Mr. Mukulendu Sarker CallsOct 05, 2015

Mr. Mukulendu Sarker On Phone To WBSEDCL Kolkata Service
For online bill payment OTP receive on mobile very late more than after 30 min minimum now. So unable to pay bill online. How to resolve. How to get it on e-mail.

Customer care male
Mr. Subrata Dey CallsAug 01, 2015

Mr. Subrata Dey On Phone To WBSEDCL Kolkata Service
Consumer No. 101888582Consumer Name. Subrata Dey Problem Description : One phase is not working from yesterday night.

Customer care male
Mr. Pradip Kumar Das CallsJul 25, 2015

Mr. Pradip Kumar Das On Phone To WBSEDCL Kolkata Service
Ref: Consumer No. 122054065, Installation No. 1682058This has reference to your Notice dated 13/07/2015 informing that a sum of Rs. 805/- is due/outstanding for the Bill Period-July, 2015. A xerox copy of the said notice is enclosed herewith for your ready reference. In this connection kindly note that Invoice No. 4 for the bill period July 2015 to September 2015 was fully paid through online payment facility on 14-07-2015 for a sum of Rs. 29, 918/- as per the amount shown as payable on the site comprising of gross amount of Rs. 9954/- for July2015, Rs. 9982/- for August 2015 and Rs. 9982/- for September, 2015. Thus the said bill was fully paid and there was no amount outstanding against the said bill by any reasons/amount whatsoever. A copy of the said invoice and e-payment receipt is enclosed herewith for your ready reference. I therefore, request you to look into the matter and cancel the said demand/notice under confirmation to me.

Customer care male
Mr. Anil Kumar CallsMay 31, 2015

Mr. Anil Kumar On Phone To WBSEDCL Kolkata Service
Hi, Myself Anil Kumar and I am a consumer of WBSEDCL. Consumer number Is 100301402. From last nine months, I am getting improper reading of my meters and it is in very much higher side. My consumption of electricity is low, but the meter reading shows very much improper. I am suspected that either there is problem in my meter or definitely there is some tampering is happening with my meter. It is requested to look into the matter on urgent basis. I will be very much grateful to you. Thanks. Anil Kumar Flat No. -5C, Block-10Srijan Heritage Enclave345 Rajarhat Main RoadKolkata-700136.

Customer care male
Mr. Madhusudan Das CallsApr 12, 2015

Mr. Madhusudan Das On Phone To WBSEDCL Kolkata Service
Don't solve my complain numbers 45844614 and 45871094.

Customer care male
Mr. Sunil CallsJan 05, 2015

Mr. Sunil On Phone To WBSEDCL Kolkata Service
Why axis bank name not mentioned like all other banks names are listed in India for online payment list WBSEDCL bills? Is this best service you are rendering to your valued customer ? You must give a valid reason to this question. Otherwise you will loose your customer day by day.

Customer care male
Mr. Biplab Maity CallsJul 21, 2014

Mr. Biplab Maity On Phone To WBSEDCL Kolkata Service
Sub. -delay for new connection.

Respected sir/ madam,

I have applied for new electric connection on 11. 06. 2014. I have paid rupees 6400. 00 ( rupees 3400. 00 + rupees 3000. 00). Receipt no and . Collection office noapara customer care centre. Customer ID 101701367. After the payment 40 days is over and still i have not get any connection. I have several times physicall contact with cocal office and they did not give the proper reason for so long delay.

So i hope you will take the necessary action as your earliest to get my new connection.

Best regards,

Biplab maity

Barasat, north 24 pgs.

Customer care male
Mr. md taj CallsJul 11, 2013

Mr. md taj On Phone To WBSEDCL Kolkata Service
why do your prepaid meter's recharge coupon system put people in a big trouble,when ever i go there to purchase coupan, counter often display "SERVER DOWN".do you feel it harashment? we face,this is waste of time and conveyance fare(money),minimum Rs.40.00 is wasted for a minimum Rs.
300 coupon recharge.how far is it fair to visit recharge counter two or three times for a coupan purchase.our time have no importance?
pls take war footing steps to solve this dilema.AND stop your old stupid system at rcharge counte.

Customer care user complaints

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