Duraflame Customer Service Phone Number

Phone Number of Duraflame is + .
Duraflame Incorporation is a manufacturing company that provides fire products and related accessories across the United States. The company is fully owned subsidiary of Twin-Star International Inc. based in Delray Beach, Florida, United States. Twin-Star International Inc. also owns and operates various brands such as Classic Flame, Tresanti, Chimneyfree, TwisterHome, Luxe and Safer Socket. The company's history was way back to the year 1972 when California Cedar Products Company launched Duraflame brand for selling fire logs and Duraflame Incorporation was commenced in the year 1986. According to the report, the company is headquartered in Stockton, California, United States and employs approximately 270 people across North America.

Duraflame Products

The company offers a wide range of products that include fire logs, firestarters, matches & lighters, charcoal, illuma bio-ethanol fireplaces, ceramic desktop heaters, ceramic oscillating tower heaters, dual quartz tower heaters, oil filled heaters, electric stoves, etc.

Duraflame Important Contact Information

Duraflameis the globally prominent flame product furnishing Company that offers sale of wide range of fire products that mostly comprise firestarters, matches & lighters, charcoal, illuma bio-ethanol fireplaces, ceramic desktop heaters, ceramic oscillating tower heaters and much more other related products. Moreover for the assistance of the customer the Company also offers plenty of customer support numbers. Some important and valuable Contact Information of Duraflame is mentioned below:
  • Duraflame Corporate Headquarters: P.O. Box 1230 Stockton, CA 95201-1230, Phone Number: , Fax:
  • Press & Media Inquiries Email:
  • For questions about an online order email or call at: . customer service number available from: .
  • For questions about products, contact Consumer Affairs by emailing at: .
  • To know abot the safety rules provided by the Company visit the link:

Duraflame Address

The address of Duraflame is Post Office Box 1230, Stockton, California, United States.

Duraflame Website

The Website of Duraflame is duraflame.com.

Duraflame contact person

The contact person of Duraflame is Na.

Duraflame Customer Support Service Phone Number

The customer support phone number of Duraflame is + (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Duraflame Service Center and Duraflame customer service phone number is given below. The helpline of Duraflame customer service phone number may or may not be toll free.

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Duraflame Source of Knowledge


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Duraflame Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Pam Labonte CallsOct 30, 2015

It has been more then 24 hrs. I registered and still can not print your $ 3. 00 coupon. This is false advertising and against the law. I keep asking you for help, but you continueto ignore me. Please call 5089929643. (Now). My two second request. Duraflame logs.

Customer care male
Mr. Pam Labonte CallsOct 29, 2015

Mr. Pam Labonte On Phone To Duraflame Service
I registered for $3. 00 coupon, but still would not let me print.

Customer care male
Mr. Albert Mclendon CallsJun 15, 2015

I have a 12 BTU Portable Electracool/Duraflame air conditioner that I purchase from a discount store. Out of box, no manual, remote or vent kit. I can not find anyone who has parts for this thing. Apparently you discontinue selling this unit based on the reviews I found. Do you have what I need since l'm stuck with this thing. It puts out lot's of heat when the compressor starts up.

Customer care male
Mr. Albert Mclendon CallsJun 09, 2015

I have a Electracool/Duraflame portable air conditioner I purchased out of box at a discount store. The operation manual, remote and exhaust vent hose was missing. It is the 12 ton unit. Where do I go to get these items? Can you help. This has been the most frustrating, not to find anybody who will proved any assistance.

Customer care male
Mr. Terry Spiker CallsJan 24, 2015

Mr. Terry Spiker On Phone To Duraflame Service
The fan on my heater stops working after 20 minutes of use and it will not work again unless I turn it off for 20 minutes or longer.

Customer care female
Ms. Gail Gilbert CallsDec 31, 2014

I purchased a Large Duraflame Heater from QVC on 29th of November 2013. The heater stopped working November of 2014 prior to the expiration of the warranty. I contacted Twinstar on 24th of November 2014 regarding the non functioning heater. They said they would contact the technician, DJ. After leaving numerous messages with "DJ, " he finally contacted me that he would mail parts to fix the heater. The ticket number assigned on 24th of November 2014 was 190246. The parts have not been received.

Customer care male
Mr. Bruce Stolba CallsDec 17, 2014

Mr. Bruce Stolba On Phone To Duraflame Service
This is the 3rd time I have called this number, and NO response. Bruce at .

Customer care user complaints

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