Edreams Uk Customer Service Phone Number

Phone Number of Edreams Uk is 00800 1007937, +34 93 4454414. .
Edreams Uk is the part of ODIGEO Group. It is basically an online travel agency which offers services like hotel, travel insurance, Holiday Packages, hotels, railway ticket and car rentals. Edreams Uk was founded in 1999 in Silicon Valley. The headquartered situated in Barcelona, Milan. Edreams Uk is owned by Javier James Hare and Perez-Tenessa de Block. It provides its services to over 29 countries worldwide and it also offers above 100 airlines on various routes. Edreams Uk Company offers airline services to countless passengers to travel different regions of the world at the most cheapest fares. The Company is known for its efficient, comfortable and cheapest airline services. Edreams Uk is that it likewise gives online flight administrations for the ease and benefit of the travelers and they can utilize the online administrations to book flights, book online accommodations and in addition travelers can utilize the administrations to book inns, hire cars and different housing in the compartments where they need to travel.

Edreams Uk Company Some State Wise Customer Service Numbers


Edreams Uk is the world wide prominent Company that offers wide range of services related with Airline, Hotel bookings, Car hiring, Book accommodations and other related services. The Company offers these services in different regions of the Globe like UK, USA, Singapore, Hong Kong, India, Thailand and much more other places of the world. Moreover for the benefit of the customers the Company also offers plenty of state wise customer service numbers. Some of the essential state-wise customer service numbers of Edreams Uk Company are as follows:
  • Edreams UK and Ireland customer service Phone number: 0
  • Edreams USA Phone number: +
  • Canada Edreams Phone number: +
  • Phone number For Edreams Australia: 1300 330 719
  • Phone number For Edreams New Zealand: 9 801 0262
  • Singapore Customer service number: +65 3158 1395
  • Customer service number UAE: 800 0357 02738
  • Edreams Philippines Customer service number: +65 3158 1395
  • Customer service number for South Africa: 011 8856250
  • Hong Kong Customer service number: 580 81224
  • Customer service number for Thailand: 00185
  • Customer service number for Indonesia: +65 3158 1395
  • Customer service number for Egypt: 800 00 00 619


Other Essential And Useful Customer Service Numbers Of Edreams Uk Company


  • For hotel bookings, airline services call at: 00800 1007937
    New bookings: 0871 2770709, - from .
  • Edreams Uk Post-booking enquiries: 0.
  • If you are abroad please call: +34 934920534
  • Edreams Uk Alternative helpdesk number: 0
  • Booking and Customer Service Centre international phone number: 00800 55 88 55 00



Edreams Uk Address


The address of Edreams Uk is 73/75, Mortimer Street London W1W 7SQ, United Kingdom.

Edreams Uk Email Address


The email address of Edreams Uk is .

Edreams Uk Website


The Website of Edreams Uk is edreams.in.

Edreams Uk contact person


The contact person of Edreams Uk is Na.

Edreams Uk Customer Support Service Phone Number


The customer support phone number of Edreams Uk is 00800 1007937, +34 93 4454414. (Click phone number to call).


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Edreams Uk Phone Number Customer Service

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Edreams Uk Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Mihai CallsJul 19, 2017

Mr. Mihai On Phone To Edreams Uk Service
I can not dial any phone from your company i send several emails today i wanted to add one more lagguage off 23 kg it's asking me 75 euros extra to do soMy confirmation email charge say 162 euros i just check out on bank charge was 185 euros why?.

Reply
Customer care female
Ms. Theresa Lynch CallsJul 14, 2017

Ms. Theresa Lynch On Phone To Edreams Uk Service
I made a booking for my daughter Chrystal Lynch to go Jamaica, the booking date was July 5th, but was told that my credit card was denied. I made a call to the office and asked if they can hold the booking for me until the next day and the lady said no they do not do that. The booking reference is KVRC56 KVRC4Y. I was not aware that money was taken from my card and only know this morning when I inquired at my bank why my card was declined yesterday when I used it. My bank told me that edreams took US$300. 26 from my account on July 5th, at 13:45hrs. How could this be when I was told by edreams that the bank denied my purchases. I was able to get a flight for my daughter with caribbean airlines for today and she is on her way to Jamaica at the present moment. I will therefore like a full refund please.

Reply
Customer care female
Ms. Karen Tervit CallsJul 02, 2016

Ms. Karen Tervit On Phone To Edreams Uk Service
I went to book three flights from dalaman to Glasgow on the 5th of August i was paying with a master card debt when you're company were trying to charge me for a master card credit card information tried to pay for the flights when it came up saying the payment could not be authorised and no money had been taken out my account is tried to pay for my flights through thomas cook website when my card was declined in phoned my bank to check my account yous have taken 39. 97 from my account without authority to do say please debt my account with the money yous have taken if not then the banks fraud department will deal with it absolutely rediclus taken charges from people's bank account is will for you're reply k tervit.

Reply
Customer care female
Ms. Karen King CallsJun 23, 2016

Ms. Karen King On Phone To Edreams Uk Service
I have emailed edreams 13 times and no one has came back to me. I paid for 20kg of luggage for my flight with Ryanair which was booked and paid through edreams. Ryanair have not received this payment for my baggage allowance and they are only allowing me 15kg unless I pay another 60 euros. I have notified my credit card company and they will be sorting this matter with yourselves. I would expect at the very least a reply to this complaint. I would not recommend edreams to anyone nor will I ever use edreams again.

Reply
Customer care female
Ms. David Chitiyo CallsJun 21, 2016

Ms. David Chitiyo On Phone To Edreams Uk Service
I'm battling to cancel a booking using email, but Only to be directed to a website with phone numbers without email address. Please can I have an eemail address to use.

Reply
Customer care female
Ms. Wendy Norton CallsJun 06, 2016

Ms. Wendy Norton On Phone To Edreams Uk Service
You told me my bags were booked on flight fr4051 to manchester however when i arrived to check in they told me i had no bags booked on flight when i checked they say you hadn't paid for the bags, but we paid you and you confirmed this to me when i emailed you. I was assured by you that my bags were booked on my flight. When i get to faro i had to pay another 70 euros to get my bags on the plane i have a reciept from the airline and copies of the emails you sent and i am requesting a refund of the money i had to pay in faro.

Reply
Customer care male
Mr. A.srininasan CallsMay 29, 2016

Mr. A.srininasan On Phone To Edreams Uk Service
Arumugam Srinivasan: Booking reference 68AMLF need to pay balance amount Bank complete address is required, I will transfer money from ADCB Abu Dhabi today and give telephone No: for confirmation
I will not send any fax to you
Regards

Srinivasan
92.

Reply
Customer care female
Ms. Julie Skinner CallsMay 12, 2016

Ms. Julie Skinner On Phone To Edreams Uk Service
Woeful Customer services. I have called three times today to change a flight booking. Each time I have I explained what is needed and have been put on hold. As I wait the call exceeds 40 minutes on each occasion. 120 minutes and still no solution. I had this problem on my last booking and vowed never to use E dreams again as they didn't refund my booking fees despite making a double booking. To my horror I now need to amend flight details for a booking I made nine months ago.

Reply
Customer care male
Mr. Mohammad Syeduzzaman CallsMar 31, 2016

Mr. Mohammad Syeduzzaman On Phone To Edreams Uk Service
Hi. I booked a ticket with you today reference 3yf067 to Toronto one way. On the website first it said ticket price is £348 with a e dream discount of 17. 99, but when I paid discount was not applied. I paid 365. 99. Could you please look into the matter. Thank you. Mohammad Syeduzzaman .

Reply
Customer care female
Ms. Conceicao Da Silva Kiku CallsMar 12, 2016

Ms. Conceicao Da Silva Kiku On Phone To Edreams Uk Service
I have just purchased an e-ticket, but need to speak to you a little bit about the payment clarification. Can you call me back on 0 Please .

Reply
Customer care male
Mr. Karim El Mir CallsMar 08, 2016

To whom it may concern, this is a serious matter. I have tried to book a ticket via Edreams Uk and my reservation came in vain. I was informed that the bank declined the payment and was advised to transfer the payment to a certain bank. However I can only pay via VISA from where I am. I have been trying to call customer service (the numbers provided on the website), but nobody is picking up. I need you assistant and I want you to assure me that Edreams works in diligence and in full integrity. I need a customer care agent to contact me via email or via phone in order to guide me through the steps to cancel my reservation. Thank you in advance


Karim El Mir .

Reply
Customer care female
Ms. Linda Walton CallsMar 08, 2016

Ms. Linda Walton On Phone To Edreams Uk Service
I've a serious complaint about too much money has been taken from my debit card when i made a recent booking with you. My reference number is 1748218590 ive been overcharged by 135. 20 gbp on the 23rd of February, my itinary details states 571. 33 gbp, but on checking my bank statement you have taken 706. 53 gbp. I've been calling the 0871 number and spoke to a womean rinku on saturday 5th March and she told me to she would send a link for me to attach my statement, this i have done and heard nothing from anyone. I rang last night spoke to ahmed 7th March 1930hrs he said the refund dept would be dealing? i need to know what is going on and that money needs to be refunded to me as soon as possible. My contact number is 07866753297.

Reply
Edreams Uk Customer Service Care Phone Number 253768
Mr. Stephen Short CallsFeb 07, 2016

Mr. Stephen Short On Phone To Edreams Uk Service
Booking reference EPDWC8L easyJet customer services reference ID: 111536122. On tuesday 22December2015 easy Jet refunded £290. 08 to edreams due to a duplicate booking, the flight in question was the above EPDWC8L. I forwarded this email confirming the refund to elena. After this email I was told that it was not an offical email as one sent directly to edreams from easyJet was required. On the 26 January 2016 easyJet sent me an email confirming that they have now sent you the official email refunding you £290. 08. As you have had this money which belongs to me in your account since December 2015 would you please refund it to me forthwith. My mobile phone number is 07980353428.

Reply
Edreams Uk Customer Service Care Phone Number 249939
Mr. Allan Gray CallsJan 02, 2016

Mr. Allan Gray On Phone To Edreams Uk Service
On returning from Tenerife we were charged 140 euros from ryanair for our 2no bags of which we had already paid yourselfs for. It is clearly marked on your conformation that 15kg of luggage was on the outward and return journeys. This was a totaly embarrising and costly situation to ourselves. We will therefore expect full reimbursement of the 140 euros from yourself.

Reply
Edreams Uk Customer Service Care Phone Number 237577
Ms. Jackie Westfield CallsSep 06, 2015

Ms. Jackie Westfield On Phone To Edreams Uk Service
After numerous phone calls to edreams trying to get a refund for baggage that was checked in and being charged at the airport one hundred and fifty euros because they said we didn't check any baggage in. After speaking to someone at edreams they agreed our luggage was booked in. She told me to go on the web sight and submit a fo which I did. After trying to do this three times the email just kept coming back invalid which is very frustrating so I haven't got anywhere I would like someone to call me as soon as possible please regarding this matter.

Reply
Edreams Uk Customer Service Care Phone Number 234369
Ms. Anjali CallsAug 05, 2015

Ms. Anjali On Phone To Edreams Uk Service
My booking reference number 8RWRST for a flight on 22nd July 2015I transferred the money on 14th July. Till 21st July I did not get any information from you on my tickets. I called Air France office to see if I had a booking for three pax under my name. There was none. I contacted your staff at your St. Tropez office. They told me that they could get me the tickets, but I had to pay another 900 euros and take an earlier flight - wasting my hotel money and holiday at St Tropez. When I asked for refund, they put me on hold and then cut the call off. I had to purchase a new ticket and make my journey to Frankfurt. I need my money back. My bank details are as follows;Name of the bank - HSBC Singapore Address - HSBC Private Bank, Collyer Quay, Singapore 049320Account owner - Anjali Grover SinghAccount number - 8213-581322-0001SWIFT - HSBCSGSGPBDIf not I am coming to Spain/UK and taking you to task. Anjali 6597576236.

Reply
Edreams Uk Customer Service Care Phone Number 231998
Mr. Andrius Jakubauskas CallsJul 09, 2015

Mr. Andrius Jakubauskas On Phone To Edreams Uk Service
Ryanair changed times for flights outbound and inbound and i have to cancel it. They going to refund me EUR 346. 95, but i have paid £346. 95 plus your charge of £39. 04Email below from Ryanair says that i should contact you for refund. RegardsAndrius Jakubauskas 215 Carter DriveLondon00000SpainOur Ref: YS84PHDear Customer, I acknowledge receipt of your recent refund request. We confirm that your refund request has been processed back to the form of payment used to pay for your booking. Your issuing bank will take 5-7 working days to process this refund amount back to your account. The amount refunded to your credit/debit card is EUR 346. 95If you have not made your booking directly with Ryanair, but through an online travel agency, please contact the travel agent directly to request the refund.

Reply
Edreams Uk Customer Service Care Phone Number 229985
Ms. Sonya Morrison CallsJun 09, 2015

Ms. Sonya Morrison On Phone To Edreams Uk Service
Booking Ref G6BSNM BIFIKCBooking value £397. 16, you have deducted £407. 78, I spoke to one of your agents on Friday and sent my bank statement of proof of the error. I have received no response to my complaint. You have illegally deducted funds from my account and I would like the difference £10. 62 refunded. Sonya Morrison .

Reply
Edreams Uk Customer Service Care Phone Number 224932
Ms. Christine Browne CallsApr 07, 2015

Ms. Christine Browne On Phone To Edreams Uk Service
Edreams owe me nearly £900 on a refund because they sold me flight tickets they did not have and then wanted another £70 to get the tickets I thought I had brought in the first place. I canceled the whole holiday and have been waiting since 16/2/15 for my refund. I have two emails from them confirming my refund yet I have received no money. My credit card Co are awaiting to take the case up. Every time I have rang edreams they promise they will refund my money within seven days or 48hours depending who you talk to. It has cost me nearly £30 in phone calls and having to deal with Indian call center is not easy. They are a crap company so beware.

Reply
Edreams Uk Customer Service Care Phone Number 220915
Ms. Christine Parry CallsMar 08, 2015

Ms. Christine Parry On Phone To Edreams Uk Service
No answer when I called lots of time-just an engaged tone=very frustrating and no answer to an email I sent on 3/3/15 and today is 8th =poor service.

Reply
Customer care female
Ms. Diane Blythe CallsJan 31, 2015

Ms. Diane Blythe On Phone To Edreams Uk Service
After booking a return trip with edreams they responded 20 hours later to say the return flight was unavailable, but they could re-book me on the flight if required, i stated as it was a return trip of course i wanted the return flight, they then went on to book the return flight on the original requested time etc(exactly as original flight), but i was then to be charged the edreams costs again ? after speaking to a supervisor they have wavered the additional cost, but when confirmation email arrived it had one of the names as "mr bethany blythe" this is my granddaughter "miss" this is on the return flight with ryanair, can you confirm this will be okay when i come to check in on line for the flight as people say if name wrong at all you get charged from airline. Booking confirmation AB5G3P IIHE4M flight from bergerac 28. 07. 15 16:10 arriving liverpool 17:00. Please respond to Yours DianeBlythe.

Reply
Customer care male
Mr. Gary CallsJan 27, 2015

Mr. Gary On Phone To Edreams Uk Service
I have just booked two flights from bologna to stanstead res number GKT9MW and i have booked the wrong flight times can i change to the later flight regards Gary.

Reply
Customer care male
Mr. Rob Blakeburn CallsJan 26, 2015

Mr. Rob Blakeburn On Phone To Edreams Uk Service
Reference number is 8BNN9. My flight was changed on 15th of January. I was advised the charges for the change were: £30 admin fee for edreams plus € 60 ( £47 ) for I presume Alitalia. My bank statement shows £ 93. 40. Have I been charged £ 60 instead of € 60 ? I would appreciate if you would look into this. RegardsR Blakeburn.

Reply
Customer care male
Mr. Mr B.a. Sammer CallsJan 21, 2015

Mr. Mr B.a. Sammer On Phone To Edreams Uk Service
I have been trying all morning to contact you. Used your free international number ok, customer service "unattainable" Email bounced back your 0 waited ten minutes then gave up. Spoke to both T. A. P and B. A. Tap has changed my flight booking reference 4UJAXK T. A. P part from a direct flight to a six hour stop over, not prepared to do that. The B. A. Flight back, said I could have got a refund if booked direct to them, you as a "third party" even being booked on line, it was down to you. Please reply to this complaint with a return working E mail address or a free / cheap working telephone number.

Reply
Customer care male
Mr. Claire CallsJan 20, 2015

Mr. Claire On Phone To Edreams Uk Service
This company is a disgusting excuse for a business. You took my money even though you stated my payment was declined and laughed in my face when I needed assistance. My boyfriend is now having to sleep rough for a night in a foreign country because of you. A company with no morals when hard-working people are struggling to make ends meet.

Reply
Customer care female
Ms. Pauline Worrall CallsJan 18, 2015

Ms. Pauline Worrall On Phone To Edreams Uk Service
I have not had confirmation of our flights from Manchester to Madrid, booked by my husband yesterday afternoon. Not hearing from them, we made 2prior calls to Edreams, I was told confirmation would be from Ryanair. The price of travel was far more than shown on my laptop. This is a very special time for us as we are going to my sons wedding in Madrid. We booked 30-3-15 from Manchester returning on 8-4-15. I would like confirmation so that we can arrange our boarding pass. Please can you sort this matter out as soon as possible. My husband Stephen Worrall booked by phone.

Reply
Customer care male
Mr. Stephen Lawrence CallsJan 10, 2015

Mr. Stephen Lawrence On Phone To Edreams Uk Service
I am trying to book a return flight from Kerry Airport to London Stansted on the 23rd of January, returning 25th of January. Your website will not let me book this flight - It is asking for a post code. Post Codes do NOT exist in Ireland. What do I need to do?I cannot be the first person flying from Ireland who has asked this. It is really annoying. Yours sincerelyStephen Lawrence.

Reply
Customer care female
Ms. Valbona Shaqiri CallsJan 01, 2015

Ms. Valbona Shaqiri On Phone To Edreams Uk Service
Hello I'm trying to change my flight, but no one seems to be answering, please send me the number I need to contact to make this happen. A response at your earliest convenience would be appreciated.

Reply
Customer care female
Ms. Christine CallsDec 30, 2014

Ms. Christine On Phone To Edreams Uk Service
The number didn't workI was unable to get any information beyond 'their' confirmation numberThe flight company i was supposedly booked on had no information about me.

Reply
Customer care female
Ms. Pat CallsDec 22, 2014

Ms. Pat On Phone To Edreams Uk Service
They took away a flight from my booking. Took a long time to get through to someone that then tells me they'll pass me on to someone from flights and they will explain. three minutes of music three minutes of noise from someone, no matter how many times I said "Hello?" NO ANSWER I then warned I was going to hang up and did so.complete waste of time and money.

Reply
Customer care male
Mr. Isaura Manoso CallsDec 21, 2014

Mr. Isaura Manoso On Phone To Edreams Uk Service
I had booked a ticket from Madrid to Lanzarote on 21st of December at 21.00 hours. I did the booking at approx. 7. 00am. The ticket was not confirmed, so i decided to contact them by phone. I phoned the customer service telephone number showed in its own web page, at 8. 50 AM.(UK time)There were an answering machine that referred me to check somewhere else to find when the service will be open. This is a very poor service. I will never use Edreams. Isauramanoso.

Reply
Customer care female
Ms. Katherine Fitzpatrick CallsDec 18, 2014

Ms. Katherine Fitzpatrick On Phone To Edreams Uk Service
I cancelled a flight with you in November 2014. And i have the reference number for the cancellation. Yet 162 euros was taking from my visa card from edreams. And know i have been ringing the number 0044- from Ireland for the last two days for no one to answer the phone.

Reply
Customer care female
Ms. Zoia Seliverstova CallsDec 10, 2014

Ms. Zoia Seliverstova On Phone To Edreams Uk Service
I am in Belgrade of Serbia. I need reservation for one way one ticket 18. 12.2014 from Wien (dep. 9. 10)to Cancun, because I have Russian Passport, I need get transit visa. How much kg possible? and how many pay for extra kg.

Reply
Customer care female
Ms. Kudirat Sanusi CallsDec 08, 2014

Ms. Kudirat Sanusi On Phone To Edreams Uk Service
Took my money 526. 70 reference number 6zcj8k for my mum's ticket from Nigeria,, but no ticket provided, I have reported the matter to the police. This is fraudulent. My number is still stranded in Nigeria. No refund made up till now.

Reply
Customer care male
Mr. Peter Corrigan CallsDec 02, 2014

Mr. Peter Corrigan On Phone To Edreams Uk Service
Up to now i have found that dealing with edreams customer service is like walking backwards through heavy mud i have had the runaround for the last two weeks and not received any indication or acknowledgement that my complaint will be resolved. The complaint is simple beyond belief. Edreams have taken from my bank account the amount of £386. 82 on two occasions for the cost of one flight booking for one person. Despite my having sent on two separate occasions proof from my bank to this effect. So overall i am very disappointed and angry over the time and the number of people i have spoken to with no satisfactory outcome. So unless i hear from you. Onto the next step.
Kind regards PeterCorrigan.
Email address

Reply
Customer care female
Ms. Charmaine Aquilina CallsNov 20, 2014

Ms. Charmaine Aquilina On Phone To Edreams Uk Service
We send you an email about flight number 555198261-3NQRPY with details about the cancellation and full refund. Thanks for your quick reply. Writing you on behalf of customer Ronnie mackay.

Reply
Customer care female
Ms. Catherine Oconnell CallsNov 16, 2014

Ms. Catherine Oconnell On Phone To Edreams Uk Service
I am having trouble changing my flight outbound as I am having trouble understanding the person at the other end of the line can i ring edreams in the UK to change my flight from Cork ireland?

Reply
Customer care male
Mr. Nigel Beard CallsNov 15, 2014

Mr. Nigel Beard On Phone To Edreams Uk Service
This email was sent to me. Absolutely useless. Phone number doesn't exist
Dear NigelBeard,
Your eDreams reference number is,
Thank you for contacting eDreams regarding your reservation. Following your email we would like to inform you that we are working in inbound call centre and unable to call you back however, we suggest you to contact us as soon as possible regarding your reservation on telephones shown below we would be happy to assist you. United Kingdom: 0911 6992020 United States: Canada: 1900 5281258 Australia: 1902 251250 New Zealand: 98010262 Rest of the world: 44 800 55 88 55 00. Once again thank you for contacting us. If any inquiries arise regarding your eDreams booking, please visit our web-page and click on the "help" link. Here you will find all the answers to the most frequently asked questions (FAQ). Yours sincerely
eDreams Customer Service.

Reply
Customer care male
Mr. Nigel Beard CallsNov 15, 2014

Mr. Nigel Beard On Phone To Edreams Uk Service
No phone number has been given - either here or by email exists. Yesterday i cut off during a long and expensive phone call. My problem is i am likely to be stranded in a foreign country for two days through no fault of my own. Edreams response is currently hopeless.

Reply
Customer care female
Ms. Bisrat CallsNov 07, 2014

Ms. Bisrat On Phone To Edreams Uk Service
I booked a ticket for my family and i confirmed my ticket on 06.11.2014 at 18:38 pm. But i do not get any e mail. confirm my ticket. i want to travel from Milan 11.11.2014 at 15:05pm to Amsterdam. Please send me my details for booking reference endbnm3, so i can print them. My email is Thanks.

Reply
Customer care female
Ms. Maria Mezei CallsNov 02, 2014

Ms. Maria Mezei On Phone To Edreams Uk Service
I CONFIRM MY TICKET ON 02.11.2014 AT 2:38 PM, BUT I DO NOT GET ANY E MAIL. CONFIRM MY TICKET. MY DETAIL IS MARIA MEZEI. ADERESS IS 145 ALEXANDRA ROAD, FARNBOROUGH GU 14 6RR. I WANT TO TRAVEL FROM LONDON STANSTED ON 05.11.2014 AT 11:45AM TO BUDAPEST AT 13:05 PM AND RETURN IS 10.11.2014. PLEASE CHECK MY DETAIL AND SOLVE THIS PROBLEM. MY PHONE NUMBER IS 07428788007.
THANKS.

Reply
Customer care female
Ms. Margaret Parsons CallsOct 31, 2014

Ms. Margaret Parsons On Phone To Edreams Uk Service
Can you please unsubscribe me? I have written before and requested for this service. Please confirm that this has been achieved. Mrs. Margo Parsons.

Reply
Customer care female
Ms. Anne Coates CallsOct 30, 2014

Ms. Anne Coates On Phone To Edreams Uk Service
i am trying to contact Edreams urgently on the number I was given when. I signed up for standard service, it appears to be incorrect.

Reply
Customer care male
Mr. George Gaddi CallsOct 25, 2014

Mr. George Gaddi On Phone To Edreams Uk Service
Please send me out my details for booking reference 3721DT so i can print them off for my journey on 8th November. You did bring to my attention that my return journey on 9th November had changed to 17-40-19-05 which is fine. I would be grateful if you could email the updated details for my flights on 8th and 9th November by British Airways, outward flight BA2953 Glasgow to Gatwick 07-25 --08-55 November 8th and return flight BA2964 Gatwick to Glasgow 17-40 -19-05 9th November.

Reply
Customer care female
Ms. Julie Hills CallsOct 20, 2014

Ms. Julie Hills On Phone To Edreams Uk Service
I have recently booked return flights from Manchester to Cyprus (Paphos)for our family of four. You booked our outbound flight with easy jet (en9bf59) and our inbound flights with Ryanair (mlrcqt). The cost of the easy jet flights were £456.96 sterling and the cost of the Ryanair flights were 522. 46 euros. You made a total charge of £976.35 to my credit card. The euro part of the payment was clearly not converted into sterling and you have charged us approximately £100 more than the total shown on the final screen. Please correct this error and refund the difference back onto our credit card. I await a prompt response.

Reply
Customer care user complaints

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